Terms & Conditions – SMS Messaging

1. Program Name & Description

Service Cold Storage SMS Notifications. By providing your mobile phone number and opting in, you agree to receive transactional SMS messages from Rio Chico Investments, LLC dba Service Cold Storage confirming that your pickup or delivery has been scheduled, and reminders for appointments you book on our online calendar. We do not send marketing or promotional messages.

2. User Consent

By opting in, you expressly consent to receive text messages sent via an automatic telephone dialing system or other automated technologies. Consent is not a condition of purchase.

3. Message Frequency

Message frequency varies based on the number of pickups, deliveries, and appointments scheduled.

4. Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Service Cold Storage is not responsible for charges incurred from receiving SMS messages.

5. Opt-Out Instructions

You may opt out at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent unless you opt in again.

6. Help and Support

For assistance, reply HELP to any message or contact us at service@servicecold.com or 954-761-7772, Monday–Friday, 8:00 AM–12:00 PM and 1:00 PM–4:00 PM ET.

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

8. Eligibility

You must be at least 18 years old to participate in this SMS program.

9. Privacy

Your participation is subject to our Privacy Policy.

10. Changes to Terms

Service Cold Storage may modify these Terms at any time. Changes become effective upon posting, and continued participation constitutes acceptance.

11. Contact